User Terms of Service

Version 1.0 — October 2025

1. Introduction

The following are the terms and conditions (“Terms”) under which you, an individual user (“User”), may use the online platform HabiTrack (“Platform”). It is important that you also read the HabiTrack User Privacy Policy. By accessing the Platform, you acknowledge and agree that you have read, understand, and agree to be bound by the Terms and the Privacy Policy. This includes access by any method (e.g. application or web-browser) or from any device.

FabricShift Ltd. (“FS”) may revise these Terms at any time by updating them as they are displayed within the Platform. Whenever this happens, you will be informed when you next log in to the Platform. The version number and date of the latest update will always be displayed at the top of this Terms document.

2. Use of HabiTrack™

The contents of the Platform are protected by international copyright, trademark, patent, and other intellectual property laws. All Platform content is exclusive property of FS, its content suppliers, or clients.

FS processes personal data on behalf of your employer, who is the data controller for your information (see Privacy Policy for details). FS retains ownership of all Platform content and intellectual property. Your employer is responsible for how your personal data is collected and used within the Platform.

However, should you wish to edit this profile within the Platform, by providing User content, you accept responsibility for the content that you post. You also accept responsibility for any content you upload throughout the Platform. FS and your employer reserve the right to remove any content from the Platform at any time.

Unauthorised copying or use of the Platform may violate intellectual property rights or other laws. You may not use, display, reproduce, modify, transmit, sell, or distribute any of the Platform content by any method whatsoever. You are not to use the Platform in violation of any applicable laws or regulations or in a manner that will infringe FS’s, or any third party’s, intellectual property rights. You must not do anything that could bring FS into disrepute or which could violate the rights of any person.

FS prohibits use of the Platform by any User who is not using the Platform as described within these Terms or within the Platform. This includes: using any device or software to interfere with Platform operation; using any mechanism to navigate the Platform other than features made available in the Platform; copying and/or distributing any content from within the Platform; inflict or attempts to inflict an unreasonable load on the Platform’s infrastructure, including (but not limited to) denial of service attacks; and attempting to deconstruct or reconstruct any part of the Platform whatsoever.

3. Our Products and Services

The Platform, and all content, features, products and services contained within, are subject to these Terms, the Privacy Policy, and an agreement between FS and your employer.

The Platform is a digital habit-tracking service, designed to support behaviour change and personal development. It allows users to log habits, track progress, receive nudges and feedback, take part in leaderboards, and view insights to support ongoing improvement. To use the products and services, you agree not to sign up on behalf of someone else and that you are not less than 18 years of age.

During the course of using HabiTrack, you may be asked to log habits, track progress, respond to short “pulse” questions (e.g., daily mood), and participate in leaderboards or other gamified features. You agree to partake in these activities honestly with no malicious intention of manipulating the aggregate result whatsoever.

During the course of some learning and development programs, you will be asked to use HabiTrack to log habits and record your task progress. By doing so, you agree to submit this information honestly and not to mendaciously submit information repetitively and/or excessively.

Occasionally, you will be asked to complete “pulse questions” (e.g., daily mood checker, or short reflections), which are designed to help track your progress and wellbeing. As with all Platform content and functionality, you agree to answer these questions without sharing or distributing the questions or results with anybody else.

Over time, we will add new and edit existing products and services within the Platform. You are permitted to use these products and services only as described in the Platform and set out in these Terms.

The Platform currently operates within Microsoft Teams and may connect to other third-party systems (such as HR or learning-management platforms) to support your employer’s use of HabiTrack. Your use of those third-party services is also governed by their own terms and privacy policies (e.g., Microsoft’s Terms of Use and Privacy Statement for Teams).

FS takes no responsibility for the content, security, or data-handling practices of any third-party services. We encourage users to familiarise themselves with the relevant third-party terms before using these features. Future integrations may be added, and this section will continue to apply to all such integrations.

5. Termination and Cancellation

FS and your employer reserve the right to terminate or suspend your access to the Platform, delete your account, remove your profile information, and/or remove any material you have uploaded for any reason whatsoever. In particular, we will make every effort to do this if we find that you are in violation of these Terms or the Privacy Policy.

As your account is created under an agreement between FS and your employer, you do not have the right to delete your account. If you wish for your account to be deleted and/or your personal information to be removed, you must contact your employer. However, FS will be happy to handle any questions regarding issues with your account. Please contact info@fabricshift.com.

Your access to the Platform will be terminated at the end of our contract with your employer. There will be a “cooling off period” while we retain your personal data after the contract ends. After this cooling off period, your Platform profile and personal data will be permanently deleted.

When we delete your account and terminate your and your employer’s access to the Platform, we reserve the right to anonymise any data stored on the Platform before permanently deleting it. We keep anonymous data for research purposes, in order to better understand how users interact with the Platform, and to improve future products and services. This is discussed in our Privacy Policy.

6. Disclaimers

THE PLATFORM AND ALL THE CONTENTS WITHIN ARE PROVIDED ON AN “AS IS” BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED.

FABRICSHIFT MAKES NO WARRANTIES ABOUT THE ACCURACY, RELIABILITY, COMPLETENESS, QUALITY OR TIMELINESS OF ANY SERVICES OR CONTENT ACCESSIBLE THROUGH THE PLATFORM. FABRICSHIFT MAKES NO WARRANTIES ABOUT THE OPERATABILITY OF THE PLATFORM, INCLUDING BUT NOT LIMITED TO SERVER DOWNTIME, INABILITY TO ACCESS, SYSTEM FAILURES, AND OTHER ERRORS.

YOU ARE RESPONSIBLE FOR ALL MATERIAL YOU UPLOAD TO THE PLATFORM AND UNDERSTAND THAT IN SOME CASES THIS CONTENT WILL BE DISCLOSED WITH YOUR EMPLOYER. YOU ARE RESPONSIBLE FOR ALL COMMUNICATIONS WITH OTHER USERS OF THE PLATFORM. FABRICSHIFT MAKES NO WARRANTIES FOR THE ACTIONS AND COMMUNICATIONS OF ANY CURRENT AND FUTURE USERS OF THE PLATFORM. YOU AGREE TO TAKE REASONABLE PRECAUTIONS IN ALL COMMUNICATIONS WITH OTHERS ON THE SITE AND UNDERSTAND THAT YOU SHOULD NOT SHARE PRIVATE OR SENSITIVE INFORMATION.

THE PROVISION OF PRODUCTS AND SERVICES THROUGH THE PLATFORM TO YOU IS CONTINGENT ON THE AGREEMENT BETWEEN FABRICSHIFT AND YOUR EMPLOYER. ANY LEGAL ISSUES YOU TAKE WITH THESE TERMS OR THE PRIVACY POLICY SHOULD BE DIRECTED TO YOUR EMPLOYER, WHO RETAINS RESPONSIBILITY FOR HANDLING ANY REQUESTS.

IN NO EVENT SHALL FABRICSHIFT BE LIABLE TO ANY USER OR ANY THIRD PARTY FOR LOST PROFITS, LOSS OF DATA, SERVICE INTERRUPTION, COMPUTER DAMAGE, SYSTEM FAILURE, PHYSICAL INJURY, EMOTIONAL DISTRESS, OR ANY DAMAGES WHATSOEVER RESULTING FROM USE OF THE PLATFORM. TO THE EXTENT THAT APPLICABLE LAW RESTRICTS THIS RELEASE OF LIABILITY, YOU AGREE THAT WE ARE ONLY LIABLE TO YOU FOR THE MINIMUM AMOUNT OF DAMAGES THAT THE LAW RESTRICTS OUR LIABILITY TO, IF SUCH A MINIMUM EXISTS.

7. Indemnity

You agree to defend, indemnify and hold harmless FS and all associated personnel from and against any third-party claims, actions, or demands, arising from your use of the Platform or your breach of these Terms.

8. Contact

For questions or concerns regarding these Terms, please contact us at:
Email: info@fabricshift.com
Address: 13 Hanover Square, London, W1S 1HN

For unresolved concerns or legal issues, please contact your employer.